There is high hope that 2021 will be a better year for restaurants than 2020, and with good reason. Some trends are now moving in the right direction and some market shifts appear close to their peak. Most importantly, many insurance carriers and restaurant owners are embracing a proactive approach to the challenges that remain, [...]
If your fast food restaurant offers food delivery or other mobile services, your business faces certain risks that others don’t. Having employees that drive for work and company vehicles that need to be serviced and maintained increases your exposure to accidents, claims and liability lawsuits. Driver safety is paramount when it comes to minimizing your [...]
Employment practices refers to the part of your business that deals with hiring, firing and everyday workplace interactions. Employment practices liability claims alleging workplace discrimination or sexual harassment are increasingly common. In fact, the restaurant industry experiences more claims of misconduct than any other, according to the Harvard Business Review. With as many as 90% [...]
Slips and trips are a leading cause of injury at fast food restaurants across the country, and both restaurant employees and dining guests are at risk. Some slip hazards in restaurants could result in anything from a few bruises to serious injury or death. While such severe outcomes are unusual, the stakes are too high [...]
Over the last few years, fast food restaurants have become a favorite target of cyber criminals. Hackers have stolen password credentials, franchise business records and customer credit card data from some of the biggest names in the industry. The consequences of a hack are serious. Claims and legal fees routinely cost businesses more than $1 [...]
As business cycles ebb and flow, companies must make important decisions about hiring and firing. By taking the right actions as an employer, you can improve your workplace culture and productivity with new hires, and ease transitions for employees after separation. However, it's important to recognize the risk that employment practices carry for your business. [...]
To say things have changed over the last year is a bit of an understatement—change has swept through every industry, including insurance. Many food and beverage clients have been asked to do the impossible—and succeeded, continuing to stay afloat in an often ambiguous and shifting environment. As a business owner, your focus continues to be [...]
Around the holidays, quick-serve restaurants can see an increase in claims. The reason for increased claims vary, but seasonal celebrations, weather and economic issues all play a part. Fast food restaurant holiday claims can cause stress and worry at a time that is already hectic and stressful. For quick-serve restaurants, we often see an increase [...]
There are unique challenges when it comes to reducing employee theft at quick-service restaurants. Margins are thin, turnover is high, and almost everything is a consumable. While many businesses focus on external theft, restaurants face a significant risk from their own employees. According to the National Restaurant Association, up to 75% of inventory shortages and [...]
You may have noticed that demand in the food delivery industry is exploding. Even before COVID-19, more and more consumers were ordering delivery. With new health and safety guidelines, most quick service restaurants are considering adding delivery service or working with third-party delivery services such as DoorDash and Uber Eats. But it's important to understand [...]